you got questions & we got answers

Have a question about the summit? Chances are, you aren’t the only one! We’ve put together a list of our most common questions to make it easy for you to get all the extra details you need.

FAQS

You can easily find cost breakdown and everything included for the summit on the registration page here!

WHAT DOES THE COST INCLUDE?

We recommend bringing everything you need when traveling away from home. This includes business casual for educational sessions, something stylish for dinner time, one colorful, upscale chic dinner outfit for Fiesta Royale celebration, swimsuit if you plan to hit up the pool, workout wear for morning optional sessions. Don't worry, we'll be sending out an email a few weeks before to everyone who is attending letting you know exactly what to pack!

WHAT SHOULD I BRING?

We designed SPARK! Leaders Summit to be solely focused on growing your business as an spa leader and entrepreneur. Therefore, we are not going to be teaching any technical aesthetic or massage classes, all the workshops are going to be business based. This is unlike any other spa conference out there! We want you to walk away feeling inspired and ready to take your business to the next level.

ARE THERE GOING TO BE ANY TECHNICAL SKILLS, AESTHETIC OR MASSAGE CLASSES?

Our summit agenda is a full schedule. You can view that here. We recommended coming into Playa del Carmen early or making arrangements to stay later if you plan on wanting to explore outside of the summit agenda and timeline. You will be responsible for your own hotel and accommodations should you plan to come in earlier or stay later than what the summit timeline covers. Ask for the Live Love Spa rate (subject to availability)

DOES THE SCHEDULE ALLOW ME TO EXPLORE play del carmen MORE?

CUN – Cancun International Airport. It’s about a 45 minute drive from the hotel

WHERE SHOULD I FLY INTO?

Check-In for SPARK! Leaders Summit starts at 2:00pm on Friday November 12th, 2021. It wraps up Monday, Nov 15th around 11:30am. We recommend flying in with plenty of time to make it to Grand Hyatt no later than 1:00pm on Friday and flying out later in the late afternoon/early evening on Monday. Traffic is unpredictable, so make sure you map the distance and time from your airport to the hotel. The last thing you want to do is miss out on the first day and be rushed to catch a flight on the last day. 

WHAT TIME SHOULD I FLY IN AND OUT?

Because this is an all-inclusive summit, we want all our attendees to get the full experience and stay on site with everyone else. We value the friendships that are going to be made at the summit and would hate for someone to miss out on anything. Therefore, we are requiring everyone to stay on site in order to participate in all activities at specially negotiated rates.

CAN I SECURE MY OWN ACCOMMODATIONS?

All ticket purchases and payments are non-refundable, due to the summit being all-inclusive, but you are able to transfer your ticket to someone else within 48 hours of the summit starting due to an emergency.

WHAT IF SOMETHING COMES UP AND I CAN’T ATTEND, CAN I GET A REFUND?

To maintain an intimate environment, we have approx 50 spots available.

HOW MANY ATTENDEES WILL BE THERE?

You will only share a room if you register for a shared double or bestie rate. You will have your own bed, but will be sharing the room with one other attendee. If you don't request a roommate, we will pair you up with someone. To see a full breakdown of room options, visit the registration page here.

WILL I BE SHARING A ROOM?

Yes! We know attending a summit with an industry friend is a great way to relax and connect. You must book under the shared double or bestie rate to ensure you room with a friend. When registering, just let us know your friend's name and we will do our best to room you together. To see a full breakdown of room options, visit the registration page here.

CAN I SHARE A ROOM WITH MY FRIEND OR CO-WORKER?

Unfortunately, we would suggest your partner stay at home. We also cannot allow you to bring along your child, dog, or baby with you to the summit. We want you to be able to fully connect with the other attendees and to be able to completely focus on the education and relaxation with no outside distractions. Think of this as a mini vacay for you and your business!

I HAVE A YOUNG CHILD OR I WANT TO BRING MY PARTNER, IS THAT OKAY?

Yes! We will have vegetarian and vegan options as well as others! If you have any type of dietary restriction, just let us know when you are registering and we'll make sure to get you covered.

WHAT IF I HAVE DIETARY RESTRICTIONS? CAN YOU ACCOMMODATE THAT?

Please email us at events@livelovespa,com — and we'd be happy to answer any questions you have concerning the SPARK! Leaders Summit. 

HAVE A QUESTION WE DIDN'T ANSWER? CLICK HERE TO ASK US ANOTHER QUESTION!

Space is limited. Get on the waitlist and be the first to know when registration opens!
 

Tickets go on sale March 30, 2021